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Fed Up: American Airlines customers at Charlotte Airport voice frustration

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CHARLOTTE, NC (FOX 46 CHARLOTTE) – Stranded in Charlotte.

On Monday, hundreds of American Airways passengers were stuck waiting around for a flight just after countless numbers ended up canceled throughout the nation over the weekend.

As of 3 o’clock on Monday, 272 AA flights had been canceled out of Charlotte since October 29th.  Several individuals had been stuck at the airport all working day, just ready to see if they could get on a flight.

The traces.

“Lost, I’m experience missing,” mentioned Mary Washington.

The hold out.

“It’s the time, it is the anxiety, it is the uncertainty,” mentioned Debbie.

And the disappointment.

“They canceled like 15 minutes prior to the flight,” claimed Ron Gramazio.

All of that arrived with each other to generate an exasperating experience for a lot of at CLT on Monday.

“We waited a few hours,” stated Eleya Mullins. ”Then, an hour wait around for our bag, then they advised us our luggage are in Charlotte.”

On Monday as of 5 pm ET, 57 American Airways flights experienced been canceled, a range that grew through the working day. A full of 2,342 American flights were being canceled through the country setting up on Oct 29th.

“At the hotel today, folks who didn’t know every other who ended up heading to JFK were being just leasing autos, they were driving with each other,” stated Ron, who was arranging on renting a vehicle and just driving again to New York.

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American Airlines officers blamed the climate and the staffing shortages for the cancelations, according to a letter introduced to FOX 46.

“This early morning, ready for our shuttle, the application ticks off and states your flight has been canceled once more,” reported Greg Griffin, who was planning on acquiring a different airline on Monday.

It’s no top secret that airlines, and even TSA, have all been having difficulties to obtain adequate people today to operate. After layoffs and cuts in the course of the pandemic, airlines are scrambling to get the workers in position as extra people today begin flying all over again.

In accordance to the release from American, 1,800 flight attendants have been returning kind depart on November 1st.  On top rated of that, officers wrote that they’re hoping to provide on 600 new workforce by the end of 2021.

“These persons are performing diligently to try out to accommodate but it’s not them,” said Mary, speaking about how the staff have been carrying out the greatest they can.

Though several tied to be client, at the end of the day, most people today had the same feeling.

“I just want to go,” reported Mary.

AA officers said flights shouldn’t be impacted on Tuesday.



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